Returns & Exchanges
At Turmerry, we want you to be completely satisfied with your purchase of our organic and sustainable products. If you are not happy with your order, you can return eligible items within 60 days of delivery for a refund or exchange.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and labels are intact to prevent damage during transit.
Ship the Item
Print your prepaid shipping label provided by our system and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing